Other
Control Center packages:
Silver
| Gold |
Platinum
Gold Control Center Package
Gold package includes:
►
Initial Site Setup & Audit
A trained specialist will
come on site to document
current configurations and
settings, followed by a
30-Point Network Audit
to identify any potential
problems that may occur in
the following areas:
• Network security
• Data back-ups
• Virus protection
• Spam filtering
• Hardware integrity (check
for pending failures)
• System performance and
trends
► 24-7 Network Monitoring:
This constant network
monitoring service will
allow us to watch every
aspect of your network to
detect and report problems
before they escalate into
downtime, data loss, or
expensive repair issues.
Some of the items we will
monitor include:
• Desktop Monitoring and
Management
• Server Monitoring and
Management
• Hardware integrity and
reliability
• Storage space and
availability
• Back up success and
failures
• Anti-virus protection
• (UPS) Uninterruptible
Power Supply Monitoring
►
Quarterly Network Tune Up
Every 3 months a senior
network engineer will come
on-site and conduct a
thorough audit and “tune up”
of your network to:
• Review and update
available security patches
on all pc’s and servers
• Check status of Anti-Virus
Clients
• Test peripherals, such as UPS(s)
• Perform a full data
restore to ensure back ups
are functioning properly
• Review Hard drive space,
memory, CPU utilization
• Review network
documentation and make
changes as necessary
• Review routers, firewalls,
switches for failure or
problems
• Optimize server for
maximum performance and
reliability
• Review and install
operating system updates
• Test backup and restore
data
• In-depth review of server
logs for errors and
potential problems
• Add and remove users
►
Spam Filtering For Up To 25
Users
Thanks to a remote
filtering service we offer
through Barracuda, we can
stop 97% of all spam and
filter 100% of viruses sent
via e-mail without requiring
you to purchase and maintain
expensive in-house hardware
or software. Note: an
additional fee of $3 per
user per month will be
charged for users above the
initial 25.
►
Guaranteed 4-Hour or Less
Response to Technical
Problems.
►
Ten, 30-Minute “Get Out of
Computer Trouble” Remote
Support Calls a Month
►
A Preferred Client Discount
of 15% on Standard
Consulting Rates.
How To Get
Started:
Fill
out online form
or
Download registration PDF.
